MMatrimonial Website Maker
PAYMENTS & CANCELLATIONS

Refund policy

How platform subscription and eligible payment refund requests are reviewed.

Effective: 27 August 2026MWMaker Android app and mwmaker.in

Free trial

The initial seven-day trial is free and creates no refundable charge.

Eligible requests

Contact us within 7 days of a platform charge for a duplicate payment, incorrect amount or paid service that was not activated because of a verified technical failure.

Normally non-refundable

Used subscription time, completed services, member-to-business fees, voluntary cancellation after activation and losses caused by policy violations are normally non-refundable, except where applicable law requires otherwise.

Processing

Approved refunds are returned to the original payment method. Bank or payment-provider processing time may apply. Each business owner is independently responsible for refunds charged to members through its generated website.

Send a refund request to admin@mwmaker.in with the business username, payment reference and date. Never send card credentials or passwords.